Privacy Policy

Privacy Notice (Rev. 13461BC) 1 / 6
State of Maryland Rev. 13461BC
Version Date: September 14, 2021

    Urban Ignite (“Urban Ignite” or “we” or “us” or “our”) respects the privacy of everyone (“Sites’ visitor”
    “user” or “you”) that uses our website at, as well as other device or online applications
    related or connected thereto (collectively, the “Sites”).
    The following Urban Ignite Privacy Notice (“Privacy Notice”) is designed to inform you, as a user of the
    Sites, about the types of personal information that Urban Ignite may gather about or collect from you in
    connection with your use of the Sites. It also is intended to explain the conditions under which Urban
    Ignite uses and discloses that personal information, and your rights in relation to that personal
    The Sites are hosted in the United States and is subject to U.S. state and federal law. If you are
    accessing our Sites from other jurisdictions, please be advised that you are transferring your personal
    information to us in the United States, and by using our Sites, you are agreeing to that transfer and use of
    your personal information in accordance with this Privacy Notice. You also agree to abide to the
    applicable laws of the State of Maryland and U.S. federal law concerning your use of the Sites and your
    agreements with us. If your use of the Sites would be unlawful in your jurisdiction, please do not use the
    Company Information
    Urban Ignite
    1714 Saint Paul Street
    Baltimore, MD 21202
    Phone: 4108783239
    Urban Ignite gathers personal information from users of the Sites. When you browse our Sites, subscribe
    to our services or contact us through various social or web forms you are voluntarily sharing personal
    information with us. This personal information also includes various data that we collect automatically.
    This may be the user’s Internet Protocol (IP) address, operating system, browser type and the locations of
    the Sites the user views right before arriving at, while navigating and immediately after leaving the Sites.
    It may also include various technical aspects of user’s computer or browser and users browsing habits
    that are collected through cookies. Urban Ignite may analyze various mentioned personal information
    Privacy Notice (Rev. 13461BC) 2 / 6
    gathered from or about users to help Urban Ignite better understand how the Sites are used and how to
    make them better. By identifying patterns and trends in usage, Urban Ignite is able to better design the
    Sites to improve users’ experiences, both in terms of content and ease of use. From time to time, Urban
    Ignite may also release the anonymized information gathered from the users in the aggregate, such as by
    publishing a report on trends in the usage of the Sites.
    When we believe disclosure is appropriate, we may disclose your information to help investigate, prevent
    or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend
    the rights, property or safety of Urban Ignite, our users, our employees or others; to comply with
    applicable law or cooperate with law enforcement; to enforce our Terms of Use or other agreements or
    policies, in response to a subpoena or similar investigative demand, a court order or a request for
    cooperation from a law enforcement or other government agency; to establish or exercise our legal rights;
    to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any
    legal objection or right available to us. We will notify you if permitted before undertaking such disclosures.
    Urban Ignite reserves the right to transfer all information in its possession to a successor organization in
    the event of a merger, acquisition, bankruptcy or other sale of all or a portion of Urban Ignite’s assets.
    Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred
    information will be subject to this Privacy Notice, or to a new privacy notice if you are given notice of that
    new privacy notice and are given an opportunity to affirmatively opt-out of it.
    A “Cookie” is a string of information which assigns you a unique identification that a website stores on a
    user’s computer, and that the user’s browser provides to the website each time the user submits a query
    to the website. We use cookies on the Sites to keep track of services you have used, to record
    registration information regarding your login name and password, to record your user preferences, to
    keep you logged into the Sites and to facilitate purchase procedures. Urban Ignite also uses Cookies to
    track the pages that users visit during each of the Sites’ sessions, both to help Urban Ignite improve
    users’ experiences and to help Urban Ignite understand how the Sites is being used. As with other
    personal information gathered from users of the Sites, Urban Ignite analyzes and discloses in aggregated
    form information gathered using Cookies, so as to help Urban Ignite, its partners and others better
    understand how the Sites is being used. SITES’ USERS WHO DO NOT WISH TO HAVE COOKIES
    Urban Ignite currently uses the following cookies on the Sites:
    • Strictly Necessary Cookies: Google Analytics
    • Targeting or Advertising Cookies: Facebook Pixel
    Privacy Notice (Rev. 13461BC) 3 / 6
    General Provisions
    Urban Ignite contractually prohibits its contractors, affiliates, vendors and suppliers from disclosing any
    personal information received from Urban Ignite, other than in accordance with this Privacy Notice. These
    third parties may include advertisers, providers of games, utilities, widgets and a variety of other thirdparty applications accessible through the Sites. Urban Ignite neither owns nor controls the third-party
    websites and applications accessible through the Sites. Thus, this Privacy Notice does not apply to
    personal information provided to or gathered by the third parties that operate them. Before visiting a third
    party, or using a third-party application, whether by means of a link on the Sites, directly through the Sites
    or otherwise, and before providing any personal information to any such third party, users should inform
    themselves of the privacy policies and practices (if any) of the third party responsible for those Sites or
    applications, and should take those steps necessary to, in those users’ discretion, protect their privacy.
    We may use third-party vendors, including Google, who use first-party cookies (such as the Google
    Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize
    and serve ads based on your past activity on the Sites, including Google Analytics for Display Advertising.
    The personal information collected may be used to, among other things, analyze and track data,
    determine the popularity of certain content and better understand online activity. If you do not want any
    personal information to be collected and used by Google Analytics, you can install an opt-out in your web
    browser ( and/or opt out from Google Analytics for Display
    Advertising or the Google Display Network by using Google’s Ads Settings
    Social Media
    We may use hyperlinks on the Sites which will redirect you to a social network if you click on the
    respective link. However, when you click on a social plug-in, such as Facebook’s “Like” button or Twitter’s
    “tweet” button that particular social network’s plugin will be activated and your browser will directly
    connect to that provider’s servers. If you do not use these buttons none of your data will be sent to the
    respective social network’s plugin providers. To illustrate this further, imagine the scenario where you
    click on the Facebook’s “Like” button on the Sites. Facebook will receive your IP address, the browser
    version and screen resolution, and the operating system of the device you have used to access the Sites.
    Settings regarding privacy protection can be found on the websites of these social networks and are not
    within our control.
    Third-Party Service Providers
    We may share your personal information, which may include your name and contact information
    (including email address) with our authorized service providers that perform certain services on our
    behalf. These services may include fulfilling orders, providing customer service and marketing assistance,
    performing business and sales analysis, supporting the Sites’ functionality and supporting contests,
    sweepstakes, surveys and other features offered through the Sites. We may also share your name,
    contact personal information and credit card personal information with our authorized service providers
    Privacy Notice (Rev. 13461BC) 4 / 6
    who process credit card payments. These service providers may have access to personal information
    needed to perform their functions but are not permitted to share or use such personal information for any
    other purpose. You can contact us to receive our current list of providers.
    If you have opted in to receiving marketing communication from us then Urban Ignite may provide your
    personal information to third parties, with your consent, so that those third parties may directly contact
    you about additional products and services. To cease having your personal information used for
    marketing communication purposes, you can:
    • Email us at
    • Opt out by clicking on the unsubscribe button found in the footer of our emails
    • Mobile Device. If you use a mobile device to access the Sites or download any of our applications,
    we may collect device personal information (such as your mobile device ID, model and manufacturer),
    operating system, version personal information and IP address.
    • Geo-Location Personal Information. Unless we have received your prior consent, we do not
    access or track any location-based personal information from your mobile device at any time while
    downloading or using our mobile application or our services, except that it may be possible for Urban
    Ignite to determine from an IP address the geographic location of your point of connectivity, in which
    case we may gather and use such general location data.
    • Push Notifications. We send you push notifications if you choose to receive them, letting you know
    when someone has sent you a message or for other service-related matters. If you wish to opt-out
    from receiving these types of communications, you may turn them off in your device’s settings.
    • Mobile Analytics. We use mobile analytics software to allow us to better understand the
    functionality of our mobile software on your phone. This software may record personal information,
    such as how often you use the application, the events that occur within the application, aggregated
    usage, performance data and where the application was downloaded from. We do not link the
    personal information we store within the analytics software to any personal information you submit
    within the mobile application.
    We take the security of your personal information seriously and use reasonable electronic, personnel and
    physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that
    even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized
    persons will view your personal information. We are not responsible for third-party circumvention of any
    privacy settings or security measures.
    Privacy Notice (Rev. 13461BC) 5 / 6
    We are dedicated to protect all personal information on the Sites as is necessary. However, you are
    responsible for maintaining the confidentiality of your personal information by keeping your password and
    computer/mobile device access confidential. If you have an account with Urban Ignite and believe
    someone has gained unauthorized access to it or your account please change your password as soon as
    possible. If you lose control of your account, you should notify us immediately.
    If you are under 18 years of age
    If you have registered account with Urban Ignite, you have the right to request the removal of unwanted
    personal information that you publicly post on our Sites. To request the removal of such information,
    please contact us using the contact information provided below. Make sure to include your account’s
    email address and a statement that you reside in California.
    “Shine the Light Law”
    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who
    are California residents to request and obtain from us, once a year and free of charge, personal
    information about the personal information (if any) we disclosed to third parties for direct marketing
    purposes in the preceding calendar year. If applicable, this personal information would include a list of the
    categories of the personal information that was shared and the names and addresses of all third parties
    with which we shared personal information in the immediately preceding calendar year. If you are a
    California resident and would like to make such a request, please submit your request in writing to the
    address listed below.
    The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13
    years of age. We do not knowingly collect or maintain personal information from anyone under the age of
    13, unless or except as permitted by law. Any person who provides personal information through the
    Sites represents to us that he or she is 13 years of age or older. If we learn that personal information has
    been collected from a user under 13 years of age on or through the Sites, then we will take the
    appropriate steps to cause this personal information to be deleted. If you are the parent or legal guardian
    of a child under 13 who has become a member of the Sites or has otherwise transferred personal
    information to the Sites, please contact Urban Ignite using our contact personal information below to have
    that child’s account terminated and personal information deleted.
    Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or
    setting you can activate to signal your privacy preference not to have data about your online browsing
    activities monitored and collected. Because there is not yet a common understanding of how to interpret
    the DNT signal, the Sites currently do not respond to DNT browser signals or mechanisms.
    Privacy Notice (Rev. 13461BC) 6 / 6
    Disputes over privacy issues contained in this Privacy Notice will be governed by the law of the State of
    Maryland. You also agree to abide by any limitation on damages contained in our Terms of Use, or other
    agreement that we have with you.
    Urban Ignite may, in its sole discretion, change this Privacy Notice from time to time. Any and all changes
    to Urban Ignite’s Privacy Notice will be reflected on this page and the date of the new version will be
    stated at the top of this Privacy Notice. Unless stated otherwise, our current Privacy Notice applies to all
    personal information that we have about you and your account. Users should regularly check this page
    for any changes to this Privacy Notice. Urban Ignite will always post new versions of the Privacy Notice
    on the Sites. However, Urban Ignite may, as determined in its discretion, decide to notify users of
    changes made to this Privacy Notice via email or otherwise. Accordingly, it is important that users always
    maintain and update their contact personal information.
    If you have any questions regarding our Privacy Notice, please contact us at:
    Urban Ignite
    1714 Saint Paul Street
    Baltimore, MD 21202
    Phone: 4108783239
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    Privacy Notice (Rev. 13461BC)